Data we collect
Information you give us
When you contact us, submit an inquiry, use the travel explorer, or log in as a traveller, we process the details needed to handle that request.
- Contact details such as name, email address, phone number, and organisation.
- Travel preferences, party size, selected package deal, messages, files, and offer responses.
- Technical context such as browser information and referring page when it helps operate or secure the service.
Cookies
Necessary and optional cookies
Necessary cookies support language routing, sessions, security, forms, payment flow continuity, and your consent choice. Optional analytics cookies are used only if you accept them.
- Consent storage: remembers whether you accepted or rejected optional cookies.
- Visitor preference cookie: may connect travel explorer answers so the experience can be refined.
- Google Analytics: measures aggregate usage only after analytics consent.
Why we use data
Service, support, and improvement
We use personal data to prepare travel inquiries, connect travellers with relevant support, operate traveller accounts, manage offers and payments, prevent abuse, and improve the platform.
- To answer requests and prepare package-deal proposals.
- To maintain account, inquiry, chat, file, offer, and payment flows.
- To understand broad site performance when analytics consent is given.
Your choices
Access, correction, and withdrawal
You can ask us to access, correct, or delete personal data where legally possible. You can also withdraw optional cookie consent by changing preferences on this page.
- Use the cookie preferences button to update analytics consent.
- Contact us at hello@qm1.travel for privacy questions or data requests.
- Some operational records may be retained when required for legal, security, accounting, or dispute purposes.